How to import contacts into my Hubspot contact database?

How to import contacts into my Hubspot contact database?

Hubspot is a very powerful sales leads database and a great tool for keeping track of client records.

To import a list of contacts it must be in .csv file format and there must be headers such as ‘name’, ‘email’ etc. The categories will be mapped later in the process. Hubspot also requires that each contact has an email, so make sure your file is properly formatted before proceeding.

 

Spreadsheet with header columns for email, name, phone, address and lifecycle stage

1.  In Hubspot, go to ‘contacts’.

 

2.  Click on ‘actions’ and go to ‘import’.

 

HubSpot contacts page with the Import button highlighted

 

3.  Now you’re in the import dashboard you can go to ‘start a new import’.

HubSpot Imports page with the Start a new import button

You’ll be able to choose a .csv file or import directly from your Salesforce account if you have one.

 

HubSpot What would you like to import? options: a .csv file, Salesforce records or an opt out list

 

4.  Select your .csv file and click on upload.

HubSpot Choose a file to upload area for a .csv file

The import details will come up and you can choose a file name for the import, if you need to choose a new one.

 

5.  You’ll then be able to choose the advanced details of your upload under ‘Advanced Settings’.

 

HubSpot Import details with the import name and Advanced options for lifecycle stage and date format

 

You can choose import type such as ‘list of contacts’ or ‘opt out list’.

 

There is also an option at this point to assign ‘lifestyle stage’, such as ‘lead’ or ‘subscriber’. In the basic version of Hubspot you will only be able to assign files as ‘subscriber’.

 

From here you will be able to map your properties for the file. Hubspot will automatically match columns that you have in your .csv file but at this point you can customize them by selecting ‘create new property’ if needs be.

Choose or create a property

6.  Click confirm when done.

 

7.  You’ll be asked to confirm validity of each category, simply select ‘true’ or ‘false’ and then ‘finish import’ to complete.

HubSpot Email Opt-in confirmation with True or False answers and the Finish import button

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