Terms and Conditions

Last updated: September 29, 2017

We believe that the address book is one of your most valuable assets and our services have been designed to protect it and empower you as its gatekeeper.
Covve was designed to give you ownership and control of your contacts and both our Terms and Conditions and our Privacy Policy have been designed to protect your data and to be straightforward and easy to understand.

In a nutshell:

  • We never resell or share personal information about you or your contacts.
  • Your data belongs to you and you will always be able to delete your data from our systems.
  • Protection of your data is our top priority and we take significant measures to keep it safe and secure.

Users of the Services offered by Covve acknowledge and accept these terms and conditions.

Owner of Covve and related Services

Covve Visual Network Ltd.
Michalaki Karaoli 8,
4th floor Anemomylos Building
1095 Nicosia, Cyprus.

Information about Covve

Covve is a web and mobile application which allows Users to better utilize their address book by enriching contacts, allowing the users to easily categorize, visualize and search them and quickly find who they need. Covve’s tools also make sure that Users’ address books are always as complete and up to date as possible.

Covve synchronizes with Users’ address books, such as Gmail contacts, Outlook (Exchange) people and mobile phone contacts book, back- them up and stores them online.

Covve automatically categorizes the contacts by country and location so that the User can filter and search them and keeps the Users’ contacts updated. Covve also adds additional publically available information on the contacts to further complete them.

Finally, Covve allows Users to connect with people in their address books. In order to connect with people in their own address books, the Users have to send a connection request through Covve. If the person that the User wants to connect to does not use Covve yet, the connection request will be sent by email. In order to expand their network to more people by connecting through Covve, Covve Users get notified any time a person in their address book also becomes a Covve User. Invitees need to become users and to explicitly accept the connection invite in order to connect. Connected users share profiles between them, keeping each other’s address book up to date. Covve additionally notifies Users of changes to the profile of other Users they are connected to. Connected users share information on what type of contacts they have, e.g. lawyers in China, but do not share any private information on their contacts. Covve does not share any Personal Information, it only displays General Information about people in Users’ networks.

Content provided by the User

Users are responsible for their own content and that of third parties that they share through Covve, that they upload and post on or through Covve, or that they transfer by any other means. Users confirm that they have all the necessary consents from third parties whose data and/or content they share with the Owner and hereby undertake to indemnify the Owner for any liability or claim arising against the Owner in connection with illegal distribution of third-party content or unlawful use of the Service or damages that the Users may incur.

The Owner does not moderate the content provided by Users or by third parties but will act if complaints are received from Users or if orders are issued by the public authorities regarding content deemed offensive or illegal.

Rights over content provided by Users

The only rights granted to the Owner in relation to content provided by Users are those necessary to operate and maintain Covve.

Content provided by third parties

The Owner does not moderate the content or links provided by third parties before their publication on Covve. The Owner is not responsible for the content provided by third parties or for its availability.


In order to use the Service or any part of it, Users must register by providing only the required data in the relevant registration form in a truthful and complete manner and accept the privacy policy and the Terms in full. Users are responsible for safeguarding their login credentials.

After registering on Covve, Users will be asked to synchronize their contacts using either their Gmail, Outlook or mobile phone address books. By synchronizing their address books, Users accept to share their contacts with Covve and they authorize Covve to use these data in order to provide the Service. Covve will keep Users’ contacts Personal Information private and confidential.

Through Covve, Users can find General Information about who their connected contacts know. In order for Users to obtain any Personal Information about contacts in their connections’ networks, Users have ask their connections for this information outside of Covve.

Paid services

Covve provides for additional services and subscriptions available upon payment of a fee for both individual Users and companies.

The fees, duration and conditions for the accounts and paid services are highlighted in the relevant section of Covve.

By subscribing to a business account, Users get a business license which gives them and their company teams access to the “company view” feature. The “company view” is designed especially for companies; this feature allows Users and all their team members that also have a license, to view the General Information of what type of contacts each has. The “company view” does not allow Users to share any Personal Information of the colleagues’ contacts. Users will be able to find which colleagues know types of people they are interested in by looking at the General Information. In order to obtain Personal Information, Users need to contact their colleagues who can then refer them.

Methods of payment

Covve uses third-party tools for its payment processing and does not handle any of the provided payment information — such as the credit card — at any time.

Trial period

In the event that Covve offers a trial period, the User will be able to experience, free of charge and for a limited period of time, some of the paid features offered by Covve. Details of the trial terms will be provided as part of the process of starting a subscription or using the Service.

Recurring subscription

Payments start from the date when Users choose a paid subscription or modify another existing payment plan. The subscription must be renewed at each billing cycle to maintain the benefits provided by the paid services.

Automatic renewal

Recurring subscriptions are renewed automatically through the payment method that the User chose at the time of purchase. The renewed subscription will last for the same period of time as the original service period. Users may cancel automatic renewal at any time by changing their preferences for the payment method used. If the User cancels an automatic renewal, then Covve may be forced to cancel their subscription when it runs out.


Users are entitled to a full refund provided that the request for the refund is made within 14 days of payment and the digital content has not been downloaded. To request a refund please email support@covve.com

Deleting User accounts and account termination

Registered Users can cancel their accounts and stop using the Service, through the interface of Covve or by directly contacting the Owner at any time.

When Users cancel their accounts, Covve deletes all General and Personal information ever provided by the User, except for information from the User’s profile that the User has previously elected to share with their connected contacts. In case of breach of the Terms the Owner reserves the right to suspend or terminate the account of the User at any time and without notice.

Deleting contacts

Registered Users can delete their contacts from their address book at any time. All the information about the deleted contact will also be removed from Covve, except for the information Users have priorly synchronized with their connections.

The Service is provided “as is”

The Service is provided by the Owner “as is”, with no express or implied warranty for accuracy or availability.

Service interruption

The Owner reserves the right to add and remove functionalities or features as well as suspend or even discontinue the Service, either temporarily or permanently. In case of final discontinuation, the Owner will do the utmost to allow users to withdraw their information held by the Owner.

Service reselling

Users are not allowed to reproduce, duplicate, copy, sell, resell or exploit any portion of Covve and its Service without the Owner’s express permission, granted either directly or through a proper reselling program.


The User agrees to indemnify and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners and employees, as the case may be, harmless from and against any claim or demand, including without limitation, reasonable lawyer’s fees and costs and any damages, made by any third party due to or arising out of the User’s content, use of or connection to the Service, violation of these Terms, or violation of any third-party rights.

Forbidden use

The Service shall be used only in accordance with these Terms.

Users may not:

  • reverse engineer, decompile, disassemble, modify or create derivative works based on Covve or any portion of it;
  • circumvent any technology used by Covve or its licensors to protect content accessible via it;
  • copy, store, edit, change, prepare any derivative work of or alter in any way any of the content provided through Covve;
  • use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape, or index any portion of Covve or its content;
  • rent, lease or sublicense Covve;
  • defame, abuse, harass, use threatening practices, threaten or violate the legal rights of others in any other way (such as rights of privacy and publicity);
  • disseminate or publish content that is unlawful, obscene, illegitimate, defamatory or inappropriate;
  • promote any other platform, product, brand or commercial service without the express consent of the Owner, including any reference contained in the username;
  • impersonate other individuals or create fake accounts;
  • publish any content or engage in any activity that could damage a third party;
  • use Covve in any other improper way that violates these Terms.

Privacy Policy

For information about the use of their personal data, Users must refer to the Privacy Policy of Covve which is hereby considered to be part of these Terms.


All trademarks, nominal or figurative, and all other marks, trade names, service marks, word marks, illustrations, images, or logos that appear concerning Covve are, and remain, the exclusive property of the Owner or its licensors and are protected by the laws in force on trademarks and by related international treaties.

Age eligibility

Users declare themselves to be adult according to their applicable legislation. Under no circumstance may persons under the age of 18 use Covve.

Limitations of liability

The Owner, within the limits as currently set out by the applicable legislation, is liable for damage under contract and in tort to the Users or third parties only when such damage is the immediate and direct consequence, through willful misconduct or gross negligence, of the activity of Covve.

The User expressly releases and exempts the Owner from any liability, to the extent permitted by the applicable law, relating to possible damage or claims of any kind, including direct, indirect, punitive, incidental, special damages related to loss of profits, loss of revenues, loss of data or costs of substitution consequential or anyhow connected to the present agreement.

Changes to these Terms

The Owner reserves the right to modify these Terms at any time, informing Users by publishing a notice within Covve. Users who continue to use Covve after the publication of the changes accept the new Terms in their entirety.

Assignment of contract

The Owner reserves the right to transfer, assign, dispose of by novation or subcontract all or any rights or obligations under these Terms, as long as the User’s rights under the Terms are not affected.

Users may not assign or transfer their rights or obligations under these Terms in any way without the written permission of the Owner.


All communications relating to Covve must be sent using the contacts stated in this document.


If any provision of these Terms is invalid or unenforceable, that clause will be removed and the remaining provisions shall not be affected and they will remain in force.

Governing law and jurisdiction

These Terms and any dispute concerning the implementation, interpretation and validity of this agreement are subject to the law, the jurisdiction of the state and to the exclusive jurisdiction of the courts where the Owner has their registered offices. An exception to this rule applies in cases, where the law provides a sole place of jurisdiction for consumers.



The service provided by Covve as described in these Terms and in Covve.


Any user of the Service, whether a human being or legal entity.

Terms and Conditions (or Terms)

These Terms and Conditions, which constitute a legally binding agreement between the User and the Owner.

Personal Information

Information stored against a contact and specifically the contact’s name, surname, telephone number and email address.

General Information

Other information about a contact and specifically the contact’s company, industry, seniority, country and job title.