Covve Export - Terms and conditions

 

Last updated: 06 March 2026

 

Contacts export by Covve is a simple and effective way to export your phone's contacts to Excel. The Terms and Conditions and our Privacy Policy have been designed to protect your data and to be straightforward and easy to understand.

 

 In a nutshell: 

    •  We never resell personal information about you or your contacts or share it unless necessary for the provision of the service.
    • rotection of your data is a top priority and we take significant measures to keep it safe and secure. 

Users of the Services offered by Covve acknowledge and accept these terms and conditions.

 

 

1. Definitions

 

Covve and/or the Owner

Refers to Covve Visual Network Limited, a limited liability company registered under the laws of the Republic of Cyprus, with registration number ΗΕ 286317, which is the owner of the Application and provides the Service.

Contacts Export by Covve and/or the Application

Refers to the mobile application offered by Covve, as described in detail in the Information about the Contacts Export by Covve paragraph below.

Service

The service provided by Covve via the Application as described in the present Terms.

User/Users

The individual/individuals (natural persons) downloading and using the Application for reasonable own personal use.

Terms and Conditions or Terms

The present Terms and Conditions, which constitute a legally binding agreement between the User and the Owner.

Personal Data (or Data)

Any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

In the context of the services provided by Covve via Application, Personal Data refers to data relating solely to the User/Users, as these are set out in the Types of Data Collected paragraph below.

Data Processor

The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data.

Data Controller

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of the Application.

 

 

2. Contact Details of Covve

 

Covve Visual Network Limited
Michalaki Karaoli 8,
4th floor Anemomylos Building
1095 Nicosia, Cyprus

Telephone: +35722396999
Email: support@covve.com

Cyprus Company Registration No.: ΗΕ 286317
VAT No.: CY10286317M

 

 

 

3. Information about the Application

 

Contacts Export by Covve is a mobile application which allows Users to export their phone's contacts.

 

 

4. Content provided by the User

 

Users are responsible for their own content and that of third parties that they enter into Covve. Users confirm that they have all the necessary consents from third parties whose data and/or content they share with the Owner and hereby undertake to indemnify the Owner for any liability or claim arising against the Owner in connection with illegal distribution of third-party content or unlawful use of the Service or damages that the Users may incur.

The Owner does not moderate the content provided by Users or by third parties but will act if complaints are received from Users or if orders are issued by the public authorities regarding content deemed offensive or illegal.

 

 

5. Rights over content provided by Users

 

The only rights granted to the Owner in relation to content provided by Users are those necessary to operate and maintain Covve.

 

 

6. Content provided by third parties

 

The Owner does not moderate the content or links provided by third parties before their publication on Covve. The Owner is not responsible for the content provided by third parties or for its availability.

 

 

7. Paid services

 

Users are able to try Covve for limited use, free of charge. Beyond this free allowance, the Application is provided upon payment of a fee. The fees, duration and conditions for the accounts and paid services are highlighted in the relevant section of the Application.

The pricing that is highlighted in the relevant section of  the Application concerns the personal use of the  the Application . The pricing for the use of such services by businesses is determined by Covve on a quotation basis.

If Covve has, at its own absolute discretion, reasons to suspect that the use of the Application by a User does not reasonably constitute use for the User's own individual purposes, Covve retains the right to contact the User and invite him/her to step up to Covve's business package, in accordance with Covve's applicable corporate terms and prices for such package. In case the User does not wish to enter into such business plan or does not respond to Covve's invitation, Covve retains the right to unilaterally terminate the Users package under this Agreement with immediate effect and in such case the User shall not be entitled to any refund or any other compensation or damages.

 

 

8. Methods of payment

 

Covve uses third-party tools for its payment processing and does not handle any of the provided payment information - such as the credit card - at any time.

 

 

9. Trial period

 

In the event that Covve offers a trial period, the User will be able to experience, free of charge and for a limited period of time, some of the paid features offered by Covve. Details of the trial terms will be provided as part of the process of starting a subscription or using the Service.

 

 

10. Right of Withdrawal and Refunds

 

Requests for withdrawal and refunds are handled by the digital distribution platforms via which you downloaded/purchased the Application and are governed by their respective terms; that is either by Google if you are using an Android device and have downloaded/purchased the Application via the Google Play store, or by Apple if you are using an iOS device and have downloaded/purchased the Application via the App Store.

Further information can be found on the relevant digital distribution platforms as follows.

 

 

11. The Service is provided "as is"

 

The Service is provided by the Owner "as is", with no express or implied warranty for accuracy or availability.

Service interruption

The Owner reserves the right to add and remove functionalities or features as well as suspend or even discontinue the Service, either temporarily or permanently. In case of final discontinuation, the Owner will do the utmost to allow users to withdraw their information held by the Owner.

 

 

12. Service reselling

 

Users are not allowed to reproduce, duplicate, copy, sell, resell or exploit any portion of Covve and its Service without the Owner's express permission, granted either directly or through a proper reselling program.

 

13. Indemnity

 

The User agrees to indemnify and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners and employees, as the case may be, harmless from and against any claim or demand, including without limitation, reasonable lawyer's fees and costs and any damages, made by any third party due to or arising out of the User's content, use of or connection to the Service, violation of these Terms, or violation of any third-party rights.

 

14. Forbidden use

 

The Service shall be used only in accordance with these Terms.

Users may not:

    • reverse engineer, decompile, disassemble, modify or create derivative works based on Covve Application or any portion of it
    • circumvent any technology used by Covve or its licensors to protect content accessible via it
    • copy, store, edit, change, prepare any derivative work of or alter in any way any of the content provided through Covve Application
    • use any robot, spider, site search/retrieval application, or other automated device, or means to access, retrieve, scrape, or index any portion of Covve Application or its content
    • rent, lease or sublicense Covve Application
    • defame, abuse, harass, use threatening practices, threaten or violate the legal rights of others in any other way (such as rights of privacy and publicity)
    • disseminate or publish content that is unlawful, obscene, illegitimate, defamatory or inappropriate
    • promote any other platform, product, brand or commercial service without the express consent of the Owner, including any reference contained in the username
    • impersonate other individuals or create fake accounts
    • publish any content or engage in any activity that could damage a third party
    • use Covve Application in any other improper way that violates these Terms.

15. Privacy Policy

 

For information about the use of their personal data, Users must refer to the Privacy Policy of the Application which is hereby considered to be part of these Terms.

 

16. Copyright and other IP Rights

 

All copyright, trademarks, nominal or figurative, and all other marks, trade names, service marks, word marks, illustrations, images, or logos and any other intellectual property rights relating to the Application and to Covve's business in general are, and remain, the exclusive property of the Owner or its licensors and are protected by the relevant intellectual property laws in force and by related international treaties.

 

17. Age eligibility

 

Users declare themselves to be adult according to their applicable legislation. Under no circumstance may persons under the age of 18 use Covve Application.

 

18. Limitations of liability

 

The Owner, within the limits as currently set out by the applicable legislation, is liable for damage under contract and in tort to the Users or third parties only when such damage is the immediate and direct consequence, through willful misconduct or gross negligence, of the activity of Covve.

The User expressly releases and exempts the Owner from any liability, to the extent permitted by the applicable law, relating to possible damage or claims of any kind, including direct, indirect, punitive, incidental, special damages related to loss of profits, loss of revenues, loss of data or costs of substitution consequential or anyhow connected to the present agreement.

 

19. Changes to these Terms

 

The Owner reserves the right to modify these Terms at any time, informing Users by publishing a notice within the Application. Users who continue to use the Covve Application after the publication of the changes accept the new Terms in their entirety.

 

20. Assignment of contract

 

The Owner reserves the right to transfer, assign, dispose of by novation or subcontract all or any rights or obligations under these Terms, as long as the User's rights under the Terms are not affected.

Users may not assign or transfer their rights or obligations under these Terms in any way without the written permission of the Owner.

 

21. Contacts

 

All communications relating to Covve must be sent using the contacts stated in this document.

 

22. Severability

 

If any provision of these Terms is invalid or unenforceable, that clause will be removed and the remaining provisions shall not be affected and they will remain in force.

 

23. Governing law and jurisdiction

 

These Terms and any dispute concerning the implementation, interpretation and validity of this agreement are subject to the law, the jurisdiction of the state and to the exclusive jurisdiction of the courts where the Owner has their registered offices - that is, the Republic of Cyprus. An exception to this rule applies in cases, where the law provides a sole place of jurisdiction for consumers.