Privacy Policy

 

Effective date: 01 March 2026

 

This Privacy Policy explains how Covve Visual Network Ltd. (“Covve”, “we”, “us”, “our”) processes personal data when you visit our website at covve.com (the “Website”).
This Policy applies only to our Website. Our products and services are governed by separate privacy notices.


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1. Controller Information

Registered in Cyprus
Company registration number: HE286317
VAT number: CY10286317M
Registered office: Michalaki Karaoli 8, Nicosia 1095, Cyprus
Email: support@covve.com

 

We act as the data controller for personal data collected through this Website.

Our lead supervisory authority is the Office of the Commissioner for Personal Data Protection (Cyprus).

 

 

2. Categories of Personal Data

 

2.1 Data You Provide 

 

•    Name
•    Company name
•    Job title
•    Email address

 

Providing this information is voluntary. However, if required fields are not provided, we may be unable to respond to your request or process your purchase.

 

 

2.2 Transaction Data

 

If you make a purchase, payments are processed by Stripe, Inc. We do not store full payment card details. We receive limited transaction information such as confirmation details and billing information.

 

Providing payment information is contractually necessary to complete a purchase.

 

 

2.3 Automatically Collected Data

 

When you visit the Website, we may collect:

 

    • IP address
    • Device and browser type
    • Operating system
    • Pages visited
    • Referring URL
    • Date and time of access
    • Cookie identifiers
    • Analytics identifiers

This information is collected through cookies and similar technologies as described below.

 

 

3. Purposes and Legal Bases

We process personal data for the following purposes:

 

Purpose

Legal Basis

Responding to enquiries or demo requests

Art. 6(1)(b) GDPR (pre-contractual steps) or Art. 6(1)(f) legitimate interest

Processing purchases

Art. 6(1)(b) GDPR (contract)

Sending marketing communications

Consent where required by law; otherwise legitimate interest

Website analytics and performance measurement

Consent where required by law; otherwise legitimate interest

Ensuring Website security and preventing fraud

Art. 6(1)(f) legitimate interest

 

Where we rely on legitimate interests, we have conducted an assessment to ensure that our interests are not overridden by your rights and freedoms.

 

You have the right to object to processing based on legitimate interests at any time.

 

 

4. Cookies and Tracking Technologies

 

We use cookies and similar technologies to operate, secure, and improve the Website.

 

Where required by applicable law (including in the European Economic Area and the United Kingdom), we obtain your consent before placing non-essential cookies such as analytics and marketing cookies.

 

In other jurisdictions, cookies may be placed based on our legitimate interests or as otherwise permitted under applicable law.

 

You may manage or withdraw your cookie preferences via the “Cookie Settings” link where available.

 

 

 5. Third-Party Recipients

 

We share personal data with service providers acting on our behalf:

 

Service Provider

Role

Location

Typeform S.L.

Demo bookings

EU

Stripe Payments Europe, Ltd.

Payment processing

EU & US

Beehiiv Inc.

Newsletter subscription

US

Google Ireland Limited

Analytics and marketing

EU

Meta Platforms Ireland Ltd.

Analytics and marketing

EU & US

Dealfront Finland Oy

Analytics and marketing

EU

HubSpot Ireland Limited

Consent management; newsletter subscription; hosting

EU

LinkedIn Ireland Unlimited Company

Marketing

EU & US

Groove Networks Holding, Inc.

Support and requests

US

Appsflyer Ltd.

Marketing

EU

Microsoft Ireland Operations Ltd.

Marketing

EU & US

TikTok Technology Limited

Marketing

EU & US

 

We enter into appropriate contractual arrangements with our processors in accordance with Article 28 GDPR where applicable.

 

 

7. Data Retention

 

We retain personal data only for as long as necessary for the purposes described in this Policy and may be extended where required by law or to establish, exercise, or defend legal claims.

 

8. Your Rights

If you are located in the European Economic Area or the United Kingdom, you have the right to:

    • Access your personal data
    • Rectify inaccurate data
    • Erase personal data
    • Restrict processing
    • Data portability
    • Object to processing based on legitimate interests
    • Withdraw consent at any time
    • Lodge a complaint with a supervisory authority

You may contact us at support@covve.com to exercise your rights.

 

If you are located in other jurisdictions, you may have additional rights under applicable local law.

 

 

9. Automated Decision-Making

 

We do not carry out automated decision-making or profiling that produces legal or similarly significant effects.

 

 

10. Security Measures

 

We implement appropriate technical and organisational measures designed to protect personal data, including:

    • Encryption in transit (HTTPS)
    • Access controls and role-based permissions
    • Data minimisation practices
    • Contractual safeguards with service providers

However, no internet-based system can be guaranteed to be fully secure.

 

 

11. Children

 

Our Website is not directed at individuals under 16 years of age. We do not knowingly collect personal data from children.

 

 

12. Updates

 

We may update this Privacy Policy from time to time. The most recent version will always be available on this page with an updated effective date.